The Water Utilities Department Administration Division staff develops and administers the department’s policies and procedures, assures compliance with all state and federal regulations, coordinates planning, design and construction of all capital improvement projects, and provides operational support for the Water, Sewer and Environmental Programs Divisions.
Would you like to report a Water Emergency such as a leaking Fire Hydrant or a Water Main break? Whether it's during the day or after hours at night, ALL issues with City water can be reported by dialing (760) 435-3900 and selecting the option for "Reporting a Water Emergency" (Option 4 during the day, Option 1 after hours). This phone number can also be found at the top of your City Utility Bill. Our dedicated Customer Care team will route your concern to the appropriate party so that the necessary steps can be taken based on the severity of the issue.