FAQs

Looking to Report a Water Main Break, Fire Hydrant Leak, or other Issue with City of Oceanside Water?

Would you like to report a Water Emergency such as a leaking Fire Hydrant or a Water Main break?  Whether it's during the day or after hours at night, ALL issues with City water can be reported by dialing (760) 435-3900 and selecting the option for "Reporting a Water Emergency" (Option 4 during the day, Option 1 after hours).  This phone number can also be found at the top of your City Utility Bill.  Our dedicated Customer Care team will route your concern to the appropriate party so that the necessary steps can be taken based on the severity of the issue.

I want to report illegal dumping or water running in the street and it is not raining.

Call the Urban Runoff Hotline at (760) 435-4500.

Where can I get storm drain markers?

Contact the Clean Water Program at (760) 435-4500.

Who do I call if a water main has broken?

Please contact the City of Oceanside at (760) 435-3900.

Who can I speak with about stenciling storm drains?

Contact the Clean Water Program at (760) 435-4500.

Who do I call if a sewer line is broken?

Please contact the City of Oceanside at (760) 435-3900.

When is the next beach cleanup?

Please see our Events page for upcoming event information.
You can also call the Clean Water Program Events Hotline at (760) 435-5536,
or you can contact the Clean Water Program at (760) 435-4500.

Who do I call if water pressure has dropped in my neighborhood?

Please contact the City of Oceanside at (760) 435-3900.

My group wants to volunteer for a beach cleanup. Who do I contact?

Contact the Clean Water Program at (760) 435-4500.

Who do I call if a fire hydrant near my house is leaking or appears to be broken?

Please contact the City of Oceanside at (760) 435-3900.

Who do I call if I want to report bad tasting/looking water?

Please contact the City of Oceanside Customer Care at (760) 435-4500.

Who do I speak with about assisting students with water quality sampling and testing?

Contact the Clean Water Program at (760) 435-4500.

Does the City provide environmental presentations to students?

The Oceanside Clean Water program provides presentations about water quality. For more information about scheduling a presentation, please contact us at (760) 435-4500.

What do I need to do to coordinate a charity car wash?

Please see the Oceanside Charity Car Wash Guidelines for more information.

Who do I call to report flooding in my neighborhood?

Please contact the City of Oceanside at (760) 435-3900.

How do I get a construction meter?

Obtain the Construction Meter form from the Water Utilities Administration Office or online.  Fill out the form and submit to the Water Utilities Department at City Hall at 300 N. Coast Hwy.  It usually takes 24 hours to have a construction meter placed after payment is received. 

For more information, please see our Design and Construction Manual.

How do I get an Industrial Waste Discharge Permit?

Please contact Perri Yosuico at (760) 435-5931.

Where do I get rebate information for water saving devices (toilets, showerheads)?

Please visit the Program & Rebates page on our website to view the latest information on available programs.

For additional information on water conservation, please see our Save Water section of our website, or contact City of Oceanside Water Utilities Department at (760) 435-5800.

How can I get a free landscape evaluation?

Please call the Mission Resource Conservation District at (866) 883-1332 to schedule your free landscape evaluation.

How do I report water waste?

Please call our conservation hotline (760) 435-5865, or complete the online form on our Report Water Waste page.