FAQs

Informal Review: Section 8 Program applicants have the right to request an Informal Review if it is determined that they fail to meet Section 8 program qualifications. Upon notification of their being withdrawn from the Section 8 Wait List, applicants are informed of their right to re-apply, and to request an Informal Review of the Housing Authority's denial of their qualifications. The Informal Review is conducted by the Supervising Housing Specialist or his/her designee. Applicants are given the opportunity to contest the Housing Authority's decision, and are promptly notified of the basis for the decision.
Tenant Counseling: Counselings are scheduled with tenants regarding unauthorized household members; Owner Complaints regarding Damage: Unpaid Rent; Unpaid utilities and general compliance with Section 8 Program rules. Housing Authority supervisors review and try to resolve complaints. Complaints not resolved at the tenant counseling level are referred to Informal Hearing.

Informal Hearing: Informal Hearings are conducted to allow Section 8 participants to contest Housing Authority determinations regarding: Family's Share of the Rent; Denial or Termination of Section 8 Assistance; Assignment of Specific Bedroom Size Appropriate to the Family; Damages, Unpaid Rent; Denial of Voucher issuance or Re-Issuance; and Denial on the Basis of Citizenship Status. All Informal Hearing requests are given to a Hearing Officer. The Hearing Officer ensure that hearings are impartial, and that all parties have an opportunity to present evidence and testimony. When the hearing is completed, the Hearing Officer prepares an official hearing transcript for presentation to both parties. The Hearing Officer's written decision identifies and summarizes case facts; issues; evidence; pertinent laws; HUD regulations; HA policies; and the specific reason(s) for arriving at the decision