FAQs

How can I file a complaint against an Officer or member of the police department? What is the process once the complaint is filed?

Please submit the complaint form found on the website here: https://www.ci.oceanside.ca.us/gov/police/contact/com.asp. The Chief will review the complaint and assign the complaint for investigation if appropriate under the circumstances. The citizen will be notified by mail of our receipt and assignment of the complaint.  With this letter, the citizen will also be given a copy of the complaint received by the Chief’s Office.  The citizen will likely be interviewed during the investigation into the complaint.  Once the investigation is complete, the citizen will receive a letter from the Chief advising them that the investigation has been completed.  While our police department takes complaints very seriously, revealing the discipline issued to the officers as a result of the complaint is not permissible by law.